returning electronics to costco reddit
And if it is complete and serial numbers checkout, I would tell the membership employee. Otherwise, people would just be trading in their phone every year for the newest model. I'm well within the 90-day return, and have the 2-year warranty. Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.
It's like a dead pixel; it will haunt you.I would call the store if you want to make extra sure, but they should take it back no problem if it's defective as you say.Just curious though, you have a 55 inch TV and you're using the speakers that come built in? I know they will take it back but will they check and see if everything is in the box before putting it back on the shelf (that is if they do put it back on the shelf)? The only options I see online are to either return the product via UPS or return the whole thing to Costco in person for a refund. I tried calling Costco's support line to with no success. 90-Day Return Policy on Electronics and Appliances Due to some abuse from shoppers in recent years, Costco has shortened their return window on electronics from unlimited days to 90 days . Hey everyone, I recently purchased a Samsung UN55KS800DFXZA tv from my local Costco and while I love the TV, I think I may have some speaker issues and wanted to ask about the return/exchange policy for televisions.
edited 3 years ago. You now have 90 days from date of purchase to return televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras, camcorders, MP3 players and cell phones. If you believe there is a fault with the device then that's the sort of return the person at the desk will love.Thanks for the much needed push - I returned the tv without issue and got a new one that is perfect, completely hassle free.You'll never not hear the buzzing.
The Costco electronics return policy is a notable exception to the generous way the warehouse club handles customer… It's all good. By using our Services or clicking I agree, you agree to our use of cookies.
The square trade for cameras and tablets is available for purchase onlineYou're still subject to any state or local consumer protections.I work Major sales for Costco and from what I can say.Is I would come over to membership check the product and it's contents to ensure we have the complete product. They took it back without question, and I was able to pick up another that, so far, has been issue free.As for your question about the internal speakers - the speakers on the KS8000 are actually quite good, when working properly.
After following the advice given, I returned the tv to Costco, received a cash card, and promptly bought another KS800D. Press question mark to learn the rest of the keyboard shortcutsCookies help us deliver our Services. I just couldn't live with having spend a grand on something that was clearly faulty.
As a non-member you do not receive the perks of our return policy. You have the Costco concierge service available if it's a technical issue they can fix it for free. I cant seem to find the transfer cable but would want to know if they charge for missing items like that. Website found New comments cannot be posted and votes cannot be castPress J to jump to the feed.
No, we typically won't resell it unless the seals are still in place. ).Technically we shouldn't take it back without the transfer cable because you're returning an incomplete product.
Of course ill try to find it before returning it but worse case scenario; Will they even notice if the box looks unopened?When you return it, someone from electronics will be called over to inspect everything. I ended up buying a DSLR camera. Or if it's incomplete or wrong serial. The stand of the tv is so cheap that the tv leans forward
Electronics Return/Exchange Policy? This includes Airpods according to the representative I talked to, so it seems that the info given to you was wrong. I love the tv otherwise, and would simply want to exchange the set I have for another of the same. (Now, I still use my Polk Audio 5.1 surround system that over powers it in spades, Idk man I have a 55" Sharp Aquos from 2010/2011, it sounds killer. Happy to report there are no issues whatsoever with the new set. Should I try and call Total Gym or go to Costco and see if they can re-order my missing parts? I am not a member but a family member gave me a gift card at Christmas time. A manager will be called over. And a manager will manage.You can also try to buy another cable on Monoprice or Ebay and return the camera.New comments cannot be posted and votes cannot be castPress J to jump to the feed. If a part is missing it is at the discretion of the manager to accept or deny the return.Typically any non-member electronic purchase at my warehouse equates to a final sale.
Granted, they aren't going to deliver the quality or volume of a sound bar or an entire home theater system, but that really was beside the point in my mind. The return policy is ridiculously lenient because Costco wants you to feel like you're getting a good value.
Any advice or information would be greatly appreciated.Edit - Solved!
I would tell the employee, it's not all good, and here's why.Wrong serial number they aren't doing anything for.
They'll open the box and make sure everything is there. The being within 90 days means you don't technically have to go through Square Trade.You shouldn't ever really need the receipt at Costco, purchases are tied to your membership.Here is no such thing as an exchange at Costco, there are only refunds. But from that point on if a fuss is made.
As a non-member you do not receive the perks of our return policy. YMMV though.
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