There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. However it should be noted that the replacement gas cylinder does not match the OEM gas cylinder, so the height as different. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. The chair exceeded my expectations in comfort and looks. If I could do this over, I would in a heartbeat. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. I would definitely recommend Crandall as well as order from them again. After the easy to follow setup, I'm loving my new chair. I used the chat feature on your website and chatted with a real person! These are replacement gas shocks for Steelcase Criterion, Drive, Leap office chairs and more. Obviously a family-run business that delivers on their promises. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Thanks Crandall!We love our Crandall office chair. The chair arrived within a week or so via UPS. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!!

In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. $129.00 $99.00.
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There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. However it should be noted that the replacement gas cylinder does not match the OEM gas cylinder, so the height as different. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. The chair exceeded my expectations in comfort and looks. If I could do this over, I would in a heartbeat. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. I would definitely recommend Crandall as well as order from them again. After the easy to follow setup, I'm loving my new chair. I used the chat feature on your website and chatted with a real person! These are replacement gas shocks for Steelcase Criterion, Drive, Leap office chairs and more. Obviously a family-run business that delivers on their promises. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Thanks Crandall!We love our Crandall office chair. The chair arrived within a week or so via UPS. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!!

In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. $129.00 $99.00.
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There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. However it should be noted that the replacement gas cylinder does not match the OEM gas cylinder, so the height as different. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. The chair exceeded my expectations in comfort and looks. If I could do this over, I would in a heartbeat. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. I would definitely recommend Crandall as well as order from them again. After the easy to follow setup, I'm loving my new chair. I used the chat feature on your website and chatted with a real person! These are replacement gas shocks for Steelcase Criterion, Drive, Leap office chairs and more. Obviously a family-run business that delivers on their promises. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Thanks Crandall!We love our Crandall office chair. The chair arrived within a week or so via UPS. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!!

In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. $129.00 $99.00.
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There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. However it should be noted that the replacement gas cylinder does not match the OEM gas cylinder, so the height as different. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. The chair exceeded my expectations in comfort and looks. If I could do this over, I would in a heartbeat. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. I would definitely recommend Crandall as well as order from them again. After the easy to follow setup, I'm loving my new chair. I used the chat feature on your website and chatted with a real person! These are replacement gas shocks for Steelcase Criterion, Drive, Leap office chairs and more. Obviously a family-run business that delivers on their promises. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Thanks Crandall!We love our Crandall office chair. The chair arrived within a week or so via UPS. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!!

In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. $129.00 $99.00.
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steelcase 465 think chair replacement gas cylinder

steelcase 465 think chair replacement gas cylinder

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And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️Love it! He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need.
I was impressed with the quality and warranty of the chairs being reviewed and decided to purchase a Steelcase Leap V. 2. Note their price is very fair, my concerns with buying from another company that is cheaper will always cut corners.

$129.00 $99.00. All is now well with the chair.

Thank you!Just a quick note regarding my order. It currently only took 2 business weeks to get it from order to door. I ordered the additional .5 inch cushion with the cinnamon vinyl rather that the fabric.

* Not compatible with chair models utilizing bases with built-in caster stems. And, even though I know it's a refurbished product, it honestly looks brand new. Replacement office chair gas cylinders that fit Steelcase office chairs. I emailed David Crandall and he contacted me right away. Excellent all round, would buy from them again.Ordered a refurbished Steelcase Leap chair.

Thank you so much! Excellent service.I ordered a Steelcase Leap V2 from them and it was defective. That other company showed me a DIY link on YouTube on how to replace a cylinder. Step 2 Turn the chair upside-down so the the center of the base is visible and accessible. Not to mention the whole saving the environment thing by recycling old chairs. That video belonged to Crandall, so I went with them instead and I'm glad I did! Simply amazing! I liked the Crandall chair and the upholstery so much I wanted to send my wife's chair to be reupholstered in vinyl with the additional cushion padding. I got to customize it (apple green fabric, extra cushioned seat and a new gas cylinder) for very little money over the published book price and still walked away with an incredible deal.
I emailed and called to ask questions.

A few very minor scuffs on the frame, the fabric is brand new, the cushions are comfortable, all parts are functioning perfectly. The parts we sell are not manufactured by Steelcase. Luckily, this is not the case; you can replace your broken office chair gas cylinder today with just a few simple tools!Our Steelcase Think Gas Cylinder fits the Steelcase Think office chairs that utilize the High Quality Replacement Chair Parts for Steelcase and Haworth Office Chairs. Everything was packed very well and easy to assemble. It looks absolutely beautiful with the platinum/black finish. But someone taller than me might.

Easy set up, mostly clear directions as well as video support. I highly recommend Crandall. Replace your gas cylinder yourself! While my needs for office furniture are small, you have a lifetime customer!Was a little leery of purchasing a "re-manufactured" but my wife went ahead and purchased one for her office. I was impressed by their reviews.

There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. However it should be noted that the replacement gas cylinder does not match the OEM gas cylinder, so the height as different. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. The chair exceeded my expectations in comfort and looks. If I could do this over, I would in a heartbeat. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. I would definitely recommend Crandall as well as order from them again. After the easy to follow setup, I'm loving my new chair. I used the chat feature on your website and chatted with a real person! These are replacement gas shocks for Steelcase Criterion, Drive, Leap office chairs and more. Obviously a family-run business that delivers on their promises. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Thanks Crandall!We love our Crandall office chair. The chair arrived within a week or so via UPS. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!!

In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. $129.00 $99.00.


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